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# Connect your Atecresa (Ategest) POS to Haddock

# Connect your Atecresa (Ategest) POS to Haddock

This guide walks you through connecting your **Atecresa** POS — sold under the brand **Ategest** — to Haddock. Once connected, Haddock pulls your sales and catalog automatically every day; no manual export.

## Before you begin

You need:

1. **An active Ategest account.** You must be able to log into the Ategest application with your email and password.
2. **Admin permissions in Haddock.** Only users with the *Admin* role can connect a new POS.

> **Note:** Atecresa may take up to 24 hours to activate a new user. If you created the user today, connect tomorrow to be safe.

## Steps

### 1. Open the integrations screen in Haddock

1. Sign in at [app.haddock.app](https://app.haddock.app).
2. Go to **Settings → Integrations → Point of sale (POS)**.
3. Find the **Atecresa** card and click **Connect**.

### 2. Enter your Ategest credentials

You'll see a two-field form:

- **Email** — the email you use to log into Ategest.
- **Password** — the password you use to log into Ategest.

Click **Connect**. Haddock validates the credentials against the Atecresa API. On success, you'll see *Integration successful*.

### 3. Wait for the first sync

The first full sync usually takes between 5 and 30 minutes depending on your sales history. You'll be notified once sales start appearing on your Haddock dashboard.

## What gets synced

- **Sales** — invoices and refunds, with date, time, table, server, line items, and payment method.
- **Articles** — code, description, price, VAT, and family (category).
- **Categories** — generated automatically from each article's *family* field.

## What is **not** synced

This version of the integration does not support:

- **Modifiers** or **menus/combos** (Atecresa does not expose them via API).
- **Multi-venue.** Each Ategest login maps to a single company.
- **Webhooks / push.** Haddock polls the API on a schedule (not realtime).

## Troubleshooting

| Issue | Likely cause | What to do |
|---|---|---|
| *Wrong credentials* error | The email or password is not valid in Ategest. | Verify you can sign into [Ategest](https://ategestapi.azurewebsites.net) with the same details before retrying. |
| User not recognised | The user was created less than 24 h ago. | Wait 24 h and reconnect. |
| No sales after 1 h | Initial sync still running. | If after 2 h there are still no sales, contact Haddock support. |

## Need help?

Reach us via the in-app support chat or [open a request from the Support Centre](https://web.haddock.app/support) and mention *"Atecresa connection"*.