> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.haddock.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage Your Subscription

📍 [How can I download haddock invoices or change my subscription payment method?](#1-how-can-i-download-haddock-invoices-or-change-my-subscription-payment-method)

📍 [How can I cancel my subscription?](#1-how-can-i-cancel-my-subscription)

❗️Remember that only the account owner or users with the **manage subscription** permission can download invoices or change payment methods.

Here we show you how to manage your team's permissions within haddock [Access Roles for Invited Users](https://support.haddock.app/en/article/access-roles-for-invited-users-b5q7xp/)

# How can I download haddock invoices or change my subscription payment method?

1. Click your initial **to open the menu.**

2. Click **"My restaurants."**

3. Select the restaurant.

4. Go to the **Subscription** section.

5. Click **"Invoices"**

6. A screen with billing information will open.

7. Choose a payment method

8. Enter or change the information.

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# How can I cancel my subscription?

To request cancellation of your subscription, you need to fill out the cancellation form.

## Steps to cancel your account

1. **Open the cancellation form**: [https://web.haddock.app/cancel](https://web.haddock.app/cancel)

2. **Specify which location** you want to cancel and fill out the form

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## Important information

⚠️ You must respect our **30-day notice policy**

⚠️ **Invoices already issued** must be settled

📄 Check the details in our [Terms and Conditions](https://www.haddock.app/terminos-y-condiciones)

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## Prefer to stay with us?

We can offer you **free training** to help you get more out of the platform. Write to us through chat and we’ll schedule it for you.

#### How to contact us

💬 **Computer**: Look for the chat icon in the lower-right corner.

💬 **Mobile**: Open the user menu to access the chat.

💭 You can also [open a request from the haddock Support Centre](https://web.haddock.app/support).