How to create an issue manually

You can create issues manually from the Issues module without needing to upload documents or manage orders.

📝 Create a manual issue

1. Go to the Issues section from the main menu.

2. Click the "New issue" button.

3. Fill in the following fields:

• Type: Select the issue type (purchase, quality, delivery, etc.)
• Supplier: Indicate the supplier related to the issue
• Description: Add a detailed description of the problem
• Date: Select the date when the issue occurred

4. Click "Save" to create the issue.

✏️ Manage the issue

Once the issue has been created, you can:

• Add comments to track progress
• Change the status (open, in progress, resolved)
• Assign the issue to a responsible person
• Attach related files or images
• Mark it as resolved when the problem is fixed

💡 Useful tips

• Use clear and concise descriptions to make follow-up easier
• Assign issues to the right person to speed up resolution
• Review the status of open issues regularly
• Add all relevant information from the start to avoid confusion

Updated on: 23/04/2026