Why are products duplicated?
A product is duplicated when there are differences in the following elements of the invoice, delivery note, or receipt:
If you want to view a joint analysis of two different products, group the products. See how to do it in the product grouping article.
🍎 The description is different
If the product description differs, two separate products will be created.
Example: The products "Ice" and "Bagged ice", even if they have the same format and supplier, will be two separate products.
✨ Solution: Group the products. Follow the steps in the article "How to group products"
📦 The purchase format is different
"We can't compare boxes with kilos"
If the purchase format has been digitized differently, the product will be treated as two different products.
Example: Even if the product "Ice" has the same description and supplier, if there is one purchase in "kg" and another in "bags", they will be two separate products.
✨ Solution: Group the products. Follow the steps in the article "How to group products"
🚚 The supplier is different
If you buy a product from two or more suppliers, by default it will be treated as different products.
Example: Even if "Ice" has the same description and purchase format, if there is one purchase from "Makro" and another from "Harbest Market", they will be seen as two separate products.
✨ Solution: Group the products. Follow the steps in the article "How to group products"
Updated on: 23/04/2026
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