Agora - Connect POS
✨ New recommended method: We recommend using the new Agora Connector. It connects to haddock without complications, just works, and automatically syncs your POS data to haddock almost in real time.
- Click the restaurant name to open the menu.
- Click "Settings".
- In the "Integrations" section, look for Agora.
- Request the necessary data for the integration from your Agora reseller or contact our support chat.
Access key or API token: you will find it inside Agora - Additional Modules.
Server URL (local fixed IP): if you have several locations with the same IP, you must specify the port in the URL. If you only have one location, it will not be necessary.
Restaurant ID (optional): only if you have ACMS (Agora Central Management System) configured, you must specify the restaurant identification number, for example: 1.
- Click "Connect".
⚙️ Technical requirements
- Activate the Agora integration license.
- Make sure the Agora license is updated to at least version 6.0.6.
- You must have a fixed IP at the location. If you do not have one, you can arrange it through their telephone service.
- Check that the equipment is powered on and the port is routed to the router.
Integrations may include additional costs not covered by haddock.
❓ Frequently asked questions
Sales totals in haddock do not exactly match Agora reports
This can happen at month boundaries. Agora groups tickets into "work shifts" that can span several calendar days (for example, a Friday service may include tickets issued early on Saturday morning, or a holiday period may group several days into a single shift).
- haddock groups sales by work shift, which is the criterion used by the Agora API.
- Agora's internal reports usually group by ticket issue date.
This can cause some tickets issued at the beginning or end of the month to be counted in different months depending on the system. No data is lost: if you add together two consecutive months in both systems, the totals match.
Updated on: 23/04/2026
Thank you!