Point Of Sale

• How to fix connection problems with my POS

  📍 The credentials are incorrect 📍Could not connect, we will try again later 📍No sales have been received in the last 5 days 📍Could not connect to the server, make sure it is accessible and we will try again later When you integrate your point of sale terminal iSome readers

• Generic Integration for POS Systems

  The Generic Integration for POS Systems lets you connect any POS to haddock through a standard API. With this integration, sales and the product catalog are synchronized automatically, without needing to enter data manually. It is the ideal solution for POS systems that do not have a native integration with haddock. For restaurants: how to benefit If your POS does not appear in haddock's list of native integrations, you can ask your POS provider or distributor to implementSome readers

• Agora - Connect POS

  ✨ Recommended method: Use the Agora Connector. It connects to haddock without complications, works in the background, and automatically syncs your POS data to haddock. Legacy direct API connection: The steps below are for the older Agora API integration. Prefer the Agora Connector unless your technician tells you otherwise. Before connecting - gather the Agora data This integration readsFew readers

• Agora Connector ✨ New and recommended

  ⭐ Recommended method for connecting Agora to haddock haddock Connector is a small program that is installed on your restaurant computer and automatically sends sales from Agora to haddock. Once configured, it runs by itself and you do not have to do anything else. 📄 Download full PDF guide What do I need before starting? The computer where Agora is installed must be **turned oFew readers

• BDP Connector ✨ New and recommended

  ⭐ Recommended method for connecting BDP to haddock haddock Connector is a small program that is installed on your restaurant computer and automatically sends sales from BDP to haddock. Once configured, it runs by itself and you do not have to do anything else. 📄 Download full PDF guide What do I need before starting? The computer where BDP is installed must be **turned on and ruFew readers

• Cuiner - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Look for Cuiner in the list and click Connect. Request the necessary data for the integration from your Cuiner reseller or contact our support chat. Enter the required field: Restaurant ID: your restaurant identifier in Cuiner. Click "Connect". Publish your menus in Cuiner Important: your menus must be published in CuineFew readers

• Sofyman - Connect POS

  The Sofyman integration is compatible with several POS brands: Sofyman, TACH4, Sicax, Easy POS, and Winex. The connection process is the same for all of them. Data needed for the integration Request the following data from your POS distributor or technician: Organization ID (Organization ID) API Key / Access key POS ID It is obtained from the station list in your POS reporting tool. It is usually 1 if there is only one location.Few readers

• BDP - Connect POS

  ✨ Recommended method: Use the BDP Connector. It connects to haddock without complications, works in the background, and automatically syncs your POS data to haddock. Legacy direct API connection: The steps below are for the older BDP API integration. Prefer the BDP Connector unless your technician tells you otherwise. ❗Important: [Open a request from the haddock Support Centre](https://web.haddFew readers

• View sales by shift

  Click "💸 Sales" in the side navigation bar. At the bottom right, you will see a chart with the percentage of sales for each shift on a specific day. If we upload sales manually, this appears when we speciFew readers

• Hiopos - Connect POS

  ❗Important: To connect Hiopos, you need to contact haddock support to obtain the credentials, and then contact your distributor to configure the FTP. Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. ![](https://storage.googleapis.com/helpdesk-haddock-images/integrations/point-of-sale/hiopos-conFew readers

• Zonesoft - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Zonesoft in the list and click Connect. Request the data needed for the integration from your Zonesoft distributor or contact our support chat. Fill in the fields with the correct information: User: your Zonesoft username. Store: your venue's identifying number. NIF: your NIF or CIF associated with the account. **PassworFew readers

• Square - Connect POS

  Click the restaurant name to access your restaurant profile. Go to Restaurant settings > My integrations. Find Square in the list and click "Start Square". ![](https://storage.googleapis.cFew readers

• Yantar - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Yantar. Request the haddock username and password for the integration from your Yantar distributor through sat@yantarplus.com. ![](https://storage.googleapis.com/helpdesk-haddock-images/integrationFew readers

• Schultes Bluepos - Connect POS

  Unlike most POS systems, you do not need to request credentials from Schultes: haddock generates them automatically and shows them on screen. You then share them with the Schultes/Bluepos team so they can configure your terminal to send data to haddock. Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Schultes Bluepos in the list and click Connect. haddock automatically generates the integration credentiFew readers

• Glop - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. In the list, look for Glop. Click "Connect". The instructions for completing the connection will appear:Few readers

• Hosteltáctil - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Hosteltáctil in the list and click Connect. Request the data needed for the integration from your Hosteltáctil distributor or contact our support chat. Enter the required field: Location ID: the identifier of your venue in Hosteltáctil. ⚠️ Important: The location ID must be in lowercase. If you enter it in uppercase, you can use the "Few readers

• Revo - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Revo and click Connect. Fill in the fields with the correct information. Username. **UserFew readers

• Central Cash - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Look for Central Cash in the list and click Connect. Request the necessary data for the integration from your Central Cash reseller or contact our support chat. Fill in the fields with the correct information: Client code: your Central Cash client code. Terminal: your terminal identifier. Access key (KeyPass): the key provided forFew readers

• PI Electronique Connector (Elyx) ✨ New and recommended

  ⭐ Recommended method for connecting PI Electronique (Elyx) to haddock haddock Connector is a small program that is installed on your restaurant computer and automatically sends sales from PI Electronique to haddock. Once configured, it runs by itself and you do not have to do anything else. What do I need before starting? The computer where PI Electronique is installed must be turned on and running PI Electronique. You need access to that computer to install the progFew readers

• Numier - Connect POS

  Click your restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Numier in the list and click Connect. Request your API Key from your Numier reseller or contact our support chat if you are not sure where to find it. Complete the connection form: API Key: the key provided by your Numier reseller. TPV IDs: enter one or more Numier idTpv values separated by commas, spaces, or semicolons. ExamFew readers

• Ticksy - Connect POS

  Data needed for the integration Request the following from your Ticksy reseller or Ticksy support: API Key - a unique key that Ticksy generates for your venue and that includes all the connection details you need. How to connect Click your restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Ticksy in the list and click Connect. Enter the required field: API Key: the key provided by Ticksy or yoFew readers

• PI Electronique (Elyx) - Connect POS

  ✨ New recommended method: We recommend using the PI Electronique Connector (Elyx). It connects to haddock without complications, just works, and automatically syncs your POS data to haddock almost in real time. Click your restaurant name to open the menu. Go to Restaurant settings > My integrations. In the integrations list, find PI Electronique (Elyx).Few readers

• Connect your Atecresa (Ategest) POS to Haddock

  Connect your Atecresa (Ategest) POS to Haddock This guide walks you through connecting your Atecresa POS — sold under the brand Ategest — to Haddock. Once connected, Haddock pulls your sales and catalog automatically every day; no manual export. Before you begin You need: An active Ategest account. You must be able to log into the Ategest application with your email and password. Admin permissions in Haddock. Only users with the Admin role can connect a new POS.Few readers

• Firesoft - Connect POS

  ❗Important: When you connect Firesoft, haddock automatically generates your FTP credentials. You'll then need to send them to your Firesoft distributor (or to Futura-2000) so they can configure the automatic file export after each Z-close. Click the restaurant name to open the menu. Click "Integrations" (or My Integrations). Find Firesoft in the list and click "Connect". When you click "Connect", haddock generates unique FTP credentials for your restaurantFew readers

• View sales by article

  ❗️It is essential to have the POS connected to view this information. See how to connect your POS Click "💸Sales" in the side navigation bar. Click "Articles". ![](https://storage.googleapis.com/helpdesk-haddock-images/integrations/point-of-sale/view-sales-by-item/images/0Few readers

• Last.app - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Last.app. ![](https://storage.googleapis.com/helpdesk-haddock-images/integrations/point-ofFew readers

• Last.app V2 - Connect POS

  The new Last.app V2 integration uses a token-based connection flow. You do not need to enter the access key or restaurant code manually. How do you connect? Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Last.app V2 in the list and click Connect. Click "Generate token". An initialization token will be generated. Copy the token using the copy button. Open the [Last.app admin portal](httFew readers

• Epos Now - Connect POS

  Click the restaurant name to open the menu. Go to Restaurant settings > My integrations. Find Epos Now in the list and click Connect. Get your credentials from the Epos Now Back Office: Log in to your Epos Now Back Office. Go to Web Integrations > REST API. Click Add Device to create a new device. Click the Access Credentials button to reveal your Authorization Token. Important: the Epos Now API modFew readers

• NEO - Connect POS

  Click the restaurant name to open the menu. Click My integrations (or go to Settings > Integrations). Find NEO in the list and click Connect. Request your credentials from NEO Grup Management (or contact our support chat if you do not know where to get them). You will need three values: NEO server URL: the HTTP(S) address of the NEO kernel in your installation (for example, http://my-server:3001). Your NEO provider or Bartolomé ConsultorFew readers

• Totpes 9 (OS Sistemes) - Connect POS

  Connect your Totpes 9 POS (by OS Sistemes) to haddock to sync your sales automatically. The connection uses Totpes's cloud API, so you do not need to install anything at your restaurant. Before you begin Ask OS Sistemes (your Totpes provider) for your API access details: Your database address (the "origin"), in the format https://osX.totpescloud.com. This is the address of your specific Totpes installation. The API username and password. Note: the integratiFew readers

• Coretactil - Connect POS

  ❗Important: When you connect Coretactil, haddock automatically generates your FTP credentials. You then need to send them to Coresa Palma so they can configure the automatic upload of the sales file after each cash close. Click the restaurant name to open the menu. Click "Integrations" (or My Integrations). Find Coretactil in the list and click "Connect". When you click "Connect", haddock generates unique FTP credentials for your restaurant (username and pFew readers

Erp

• Holded - Connect and send documents

  Connect Holded with haddock to send purchase invoices from Documents without exporting a file and uploading it manually. What this integration does When you send documents to Holded, haddock: Creates the purchase document in Holded. Uses the Holded supplier that matches the same VAT/NIF/CIF as the supplier in haddock. Sends the document date, invoice number, amounts, and taxes. Attaches the document PDF in Holded. Adds an internal note in Holded with the link to theSome readers

Sales

• How to Use the Sales History

  The Sales History view lets you review your sales by day. From here you can check the daily summary, open each day's details, and use the main actions to create, import, export, or refresh sales. What you'll find in this view Each row corresponds to one sales day. In the list you will see, among other data: The date The source of the sale or integration The shifts The number of tickets The average ticket The channels The diners The VAT TSome readers

• Import Sales Manually

  📌 Enter sales manually 📌 Enter sales with an Excel file Enter sales manually Go to the Sales section and click New Sale > Create sale. Enter the details of your sale. Date (required) Subtotal or Total (required) Tax (required) Diners Description Shifts SaleSome readers

• How to View the Ticket Details for a Day

  From Sales History you can open a day and review everything that was sold, ticket by ticket. This view is especially useful for reviewing the operational detail of a day's activity. How to expand the tickets for a day Go to Sales > History. Locate the day you want to review. Click the day row to expand its tickets. The dropdown shows the list of tickets for that date. If the day comes from a manual or imported sale, there may be no ticket breakdown. How to sortFew readers

• How to connect my POS

  To connect your POS with haddock, open your restaurant name menu, go to Restaurant settings > My integrations, select your POS, and follow the steps for that integration. Recommended connectors Agora Connector BDP Connector [PI Electronique Connector (Elyx)](https://support.haddock.app/en/article/pi-elecSome readers

• Frequently asked questions about sales control and POS

  Can I connect my POS? Yes, we are integrated with several POS systems. Tell us about it and we will help you get connected. My POS does not appear as an official integration. Can I connect it anyway? Yes 💡. Even if it is not a one-click integration, we can connect it via API if your technician or provider is willing to collaborate. You can follow these steps to start the process: Click your restaurant name. Go to Restaurant settings > My integrations. In **Generic APFew readers

• Connect the modifiers in your POS

  Guide to configuring modifiers Open Recipes and select the Modifiers tab. On that page you can see all the modifiers that exist in your POS and add the criteria haddock should apply whenever a sales article with a used modifier is received. Dishes linked to modifiers As shown in the image, dishes assigned to a modifier group areFew readers

• Is haddock compatible with SAGE?

  Can haddock be integrated with SAGE? We do not currently have a direct integration with SAGE. However, you can easily export your records in Excel or CSV format from haddock and import them into your version of SAGE, as long as it supports importing external data. If you need help with the export format so it fits your accounting setup, feel free to contact us through chat ✅.Few readers