Totpes 9 (OS Sistemes) - Connect POS

Connect your Totpes 9 POS (by OS Sistemes) to haddock to sync your sales automatically. The connection uses Totpes's cloud API, so you do not need to install anything at your restaurant.

Before you begin

Ask OS Sistemes (your Totpes provider) for your API access details:

• Your database address (the "origin"), in the format https://osX.totpescloud.com. This is the address of your specific Totpes installation.
• The API username and password.

Note: the integration is for Totpes 9. If your restaurant still uses Totpes 8, contact OS Sistemes or our support chat.

Connection steps

1. Click the restaurant name to open the menu.
2. Go to Restaurant settings > My integrations.
3. In the Integrations section, find Totpes 9 (OS Sistemes) and click Connect.
4. Enter the details provided by OS Sistemes:
5. • The database address (origin), for example https://os2.totpescloud.com.
   • Username.
   • Password.
5. Click Continue. haddock will validate your credentials and display the available stores (botigues).
6. Select one or more stores to sync and click Connect.

From then on, haddock will automatically begin importing sales from the selected stores.

⚙️ Technical requirements

• Totpes 9 with API access enabled by OS Sistemes.
• The API username, password, and database address (origin).
• This is a cloud connection: it does not require a static IP or a computer running at the restaurant.

Integrations may include additional costs not covered by haddock.

❓ Frequently asked questions

Can I connect several stores?
Yes. If your credentials have access to several stores (botigues), you can select as many as you need during the connection process.

Are menus and modifiers synced?
Totpes 9 does not model menus or combos, so those sales appear as individual items. Modifiers (extras) are imported as separate sales lines.

How often are sales updated?
haddock checks for sales periodically through polling. It may take a little while for the current day's data to appear.

I cannot see my sales after connecting.
Check that you selected the correct store and that OS Sistemes has enabled API access. If the issue persists, contact our support chat.

Updated on: 17/07/2026