Frequently asked questions about sales control and POS

Can I connect my POS?

Yes, we are integrated with several POS systems. Tell us about it and we will help you get connected.

My POS does not appear as an official integration. Can I connect it anyway?

Yes 💡. Even if it is not a one-click integration, we can connect it via API if your technician or provider is willing to collaborate.

You can follow these steps to start the process:

Click your restaurant name.
Go to Settings.
Open My integrations.
In Generic API for POS systems, click Connect.
Enter the name of your POS.

From there, you will be able to access the technical guide and we will provide a test environment. Once everything has been validated, we will activate the integration in production.

Do you have technical documentation for the POS API?

Yes! 🚀 We have a public API for sending sales to the platform. You can find all the detailed technical documentation at the following link: https://pos-api.haddock.app/docs

If your technician agrees, we can enable a sandbox environment to validate the connection before going live.

If you are not integrated with my POS, can I import sales?

Of course! You can import sales manually and from Excel. Here you can see the step-by-step process.

Can I see the sales I have by item?

Of course, if you have the POS connected you can see all sales by item. Here we show you how.

Absolutely! Write to us in chat or contact your agent and we will be happy to help.

Updated on: 23/04/2026

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