Reconciliation FAQ

What is reconciliation and what is it for?

Reconciliation links invoices with delivery notes. You can confirm that deliveries are complete before you pay and trace what each invoice covers.

What is the acceptable difference?

It is the allowed gap between the sum of delivery notes and the invoice total. Change it in User settings > Preferences > Documents. haddock uses it when suggesting matches.

How do I reconcile delivery notes and invoices?

Recommended reconciliation — haddock suggests documents from the same supplier with compatible dates and totals within your acceptable difference. See Reconcile recommended invoices.

Manual reconciliation — pick the invoice and delivery notes yourself. See Manually reconcile invoices.

AI reconciliation — when enabled, run AI analysis on pending invoices. See Reconcile your documents now with AI.

Can I undo a reconciliation?

Yes. See Undo reconciliation.

Why do documents not appear in reconciliation?

Check the supplier:

• The supplier should be set up for delivery notes.
• In the supplier profile, choose whether invoices always appear for reconciliation, only when they have delivery notes, or never.

Documents must be processed and not already reconciled. See Supplier invoice reconciliation settings.

Updated on: 15/05/2026