Reconciliation FAQ

What is reconciliation and what is it for?

Reconciliation creates the link between the invoice and purchase delivery notes. Thanks to this feature, you can make sure you have received all the delivery notes for the purchases you made and that they will later be reflected in the invoice. In addition, if you pay when the invoice arrives, you will be able to verify exactly what you will pay for what was delivered.

What is the acceptable difference?

It is the difference between the sum of the delivery notes and the invoice total. To change it, go to User settings > Preferences > Documents and enter your acceptable difference.

This will help us make reconciliation recommendations for you.

How do I reconcile delivery notes and invoices?

You have 2 options for reconciling documents:

Recommended reconciliation: these are the suggestions we make thanks to an algorithm that detects documents from the same supplier, with compatible dates and with the sum of the delivery notes and the invoice total not being too different. You can edit this acceptable difference in: User settings > Preferences > Documents. In this guide we explain in more detail how to do it.

Manual reconciliation: you can do it yourself by selecting the invoice and the delivery notes from the list. In this guide we explain in more detail how to do it.

Can I undo a reconciliation?

Yes, here is the guide where we show you how to do it.

Why do documents not appear in reconciliation?

For documents to appear in reconciliation, they must meet the following conditions:

• They must belong to a supplier configured to work with delivery notes.
• They must be processed correctly (not under review or rejected).
• They must not have been reconciled previously.

If you are missing a document, check the supplier settings in Purchases > Suppliers. You can choose whether you want invoices to always show for reconciliation, only when they have delivery notes, or never.

Updated on: 23/04/2026